The team has been excellent to work with. They are professional, reliable, and consistently delivered on everything they committed to. From the beginning, they showed a strong understanding of our needs and handled every step with care, clear communication, and attention to detail.
Matias was in charge of our account, and he did a great job throughout the entire process. He was always responsive, organized, and proactive, making sure everything was moving forward properly and that we always felt supported.
We really appreciate the professionalism, commitment, and consistency they brought to the partnership. Overall, it has been a very positive experience, and we would definitely recommend them.
The team has been excellent to work with. They are professional, reliable, and consistently delivered on everything they committed to. From the beginning, they showed a strong understanding of our needs and handled every step with care, clear communication, and attention to detail.
Matias was in charge of our account, and he did a great job throughout the entire process. He was always responsive, organized, and proactive, making sure everything was moving forward properly and that we always felt supported.
We really appreciate the professionalism, commitment, and consistency they brought to the partnership. Overall, it has been a very positive experience, and we would definitely recommend them.
Sophie Society has been a great partner for my business. I have been working with Zoltan for a couple months now. He has helped me be intentional and conscientious with advertising dollars while still working to grow sales and improve rank.
I appreciate their approach isn’t just about spending more- its about spending smarter. They have taken the time to discuss bigger picture strategy, for example future product expansion.
As a business owner juggling many moving parts (all of which are new and daunting), it’s a huge relief knowing this is one area I don’t have to constantly monitor or stress over. Highly recommend.
We’ve had a positive experience working with Sophie Society.
Anja has done an excellent job on the creative side and really understands our brand direction and visual identity.
Kelly and Maria have also been very supportive with PPC campaigns and communication throughout the process. Their work has helped improve our visibility and attract more interest to our products.
Overall, the team is professional, responsive, and easy to work with.
Really happy working with Sophie Society. Anja does an excellent job capturing our brand style and creative direction, and the PPC work has helped increase visibility and attract more customers. Great communication and very easy team to work with.
I’ve worked with many marketing and creative teams over the years throughout my hospitality, casino career’s and most recently my e-commerce specialty coffee entrepreneurship. After many months of working together, I am very happy to recognize the outstanding work being done by the team at Sophie Society. Kelly Garcia’s PPC strategy, analytics, advertising campaign management and ongoing communication have helped SAIGONDAN continue building meaningful momentum on Amazon. Her reporting is detailed, transparent, strategic, and always focused on long-term growth-not just short-term numbers. From improving conversion rates and organic rankings to refining campaigns and customer acquisition strategies, Kelly and the Sophie Society PPC team have been instrumental in helping us navigate the highly competitive coffee space. I also want to recognize Anja Miljevic and the Sophie Society content team for the incredible A+ Premium Content they created for all of our SAIGONDAN products. The storytelling, visual presentation, emotional branding, and attention to detail beautifully captured my products, the spirit of Vietnam and the heart behind my coffee journey. Seeing my vision translated into world-class creative content was truly exciting. What I appreciate most is that this partnership with Kelly & Anja has never felt transactional(rare today). Kelly & Anja and the Sophie Society team genuinely cares about my brand, the story, and the people behind it. Building a brand from ground up takes collaboration, trust, creativity, analytics, persistence, and a shared belief in the vision. Thank you Kelly & Anja and the entire Sophie Society team for your passion, professionalism, and dedication. Looking forward to continually growing the SAIGONDAN brand together.
We joined Sophie in late December 2025 after launching our first product on Amazon. We had an onboarding call with our PPC strategist Adam Turner and created a clear plan on how to grow our brand, increase our sales and manage our advertising. Adam set clear goals and helped us to understand the best ways in which to grow our brand successfully. A weekly/bi weekly call was scheduled to keep us updated and to show us how things were progressing.
After Adam Turner was given a promotion within the company we were reassigned to Oliver Cooper to continue our journey with Sophie. Oli quickly introduced himself to us and we discussed both our goals and his goals for our brand. We receive weekly updates from Oli outlining our achievements and what we need to work on to keep growing but to stay profitable. Our experience with Sophie so far has been very good and we hope to continue achieving our goals and growing our brand.
I’ve worked with many marketing and creative teams over the years throughout my hospitality, casino career’s and most recently my e-commerce specialty coffee entrepreneurship. After many months of working together, I am very happy to recognize the outstanding work being done by the team at Sophie Society. Kelly Garcia’s PPC strategy, analytics, advertising campaign management and ongoing communication have helped SAIGONDAN continue building meaningful momentum on Amazon. Her reporting is detailed, transparent, strategic, and always focused on long-term growth-not just short-term numbers. From improving conversion rates and organic rankings to refining campaigns and customer acquisition strategies, Kelly and the Sophie Society PPC team have been instrumental in helping us navigate the highly competitive coffee space. I also want to recognize Anja Miljevic and the Sophie Society content team for the incredible A+ Premium Content they created for all of our SAIGONDAN products. The storytelling, visual presentation, emotional branding, and attention to detail beautiful captured my products, the spirit of Vietnam and the heart behind my Vietnam coffee journey. Seeing my vision translated into world-class creative content was truly exciting. What I appreciate most is that this partnership with Kelly & Anja has never felt transactional(rare today). Kelly & Anja and the Sophie Society team genuinely care about my brand, the story, and the people behind it. Building a brand from ground up takes collaboration, trust, creativity, analytics, persistence, and a shared belief in the vision, Kelly & Anja are with me every step of the way! Thank you Kelly & Anja and the entire Sophie Society team for your passion, professionalism, and dedication. Looking forward to continually growing the SAIGONDAN brand together.
Sophie Society is far more than an outside management company for my Amazon account! They became a total part of my team. The staff, whether the lead manager or sales guru, and even when calling the office, there is a professional response. The information shared is always based on data shaping our growth and direction. This team is committed to my company’s growth. Without a doubt, working with Sophie Society’s team is the best business decision I made.
Since September 2025, I’ve partnered with Kevin at Sophie Society. The service has exceeded my expectations. He genuinely advocates for my business, driving profit growth. Kevin consistently presents fresh concepts and recommendations while managing our Amazon advertising with accuracy. Before his involvement, advertising costs exceeded revenue. That situation has reversed, and I’m thoroughly satisfied with the results.
Over the last decade we’ve gone through multiple companies to help us manage our ads on Amazon. Sophie Society is our 5th attempt to work with outside help.
And finally, we can honestly say that our account is now in good hands with Chris Pollock. He has done what no other could do thus far; higher bottom line profitability.
He brings new knowledge to the table, is super easy and fun to work with and it’s great discussing and debating how to push onwards. We’re greatful and are excited to see where this can go!
Working with Santino Lucangeli and the team at Sophie Society has been a great experience for our Amazon business.
Their PPC strategy goes far beyond just increasing sales—they focus on true profitability and long-term brand growth. Since implementing their approach, we’ve seen stronger ad performance, better control over our ad spend, and a clearer understanding of how to scale without sacrificing margins.
What really stands out is how they balance increasing revenue while improving profitability, which is something many agencies struggle to deliver. They take a data-driven approach, continuously optimizing campaigns while aligning everything with brand-building goals—not just short-term wins.
If you’re serious about growing your Amazon business the right way, with a focus on both profit and brand development, I highly recommend Sophie Society and Santino.
Working with Santino Lucangeli and the team at Sophie Society has been a great experience for our Amazon business.
Their PPC strategy goes far beyond just increasing sales—they focus on true profitability and long-term brand growth. Since implementing their approach, we’ve seen stronger ad performance, better control over our ad spend, and a clearer understanding of how to scale without sacrificing margins.
What really stands out is how they balance increasing revenue while improving profitability, which is something many agencies struggle to deliver. They take a data-driven approach, continuously optimizing campaigns while aligning everything with brand-building goals—not just short-term wins.
If you’re serious about growing your Amazon business the right way, with a focus on both profit and brand development, I highly recommend Sophie Society and Santino.
I have been working with Chris and Ziad for a number of months now and the experience has been fantastic! Their communication is clear and great to work with. We are getting results month on month and I am excited about our journey together going forward to achieve all our goals!
I have been working with Chris and Ziad for a number of months now and the experience has been fantastic! Their communication is clear and great to work with. We are getting results month on month and I am excited about our journey together going forward to achieve all our goals! Highly recommend!
Great agency, great PPC managers, probably more but I only use PPC management for now 🙂 My PPC Manager Chris Pollock is helping us grow our brands and sales with his extensive knowledge. I give more importance to other things than knowledge, which are clear communication and understanding of my busineses situation and restrictions, he listens me and plan and implement accordingly. We grow slowly than desired due to my restrictions, but this is what I asked and I am happy with our steady progress.
I also joined AI challenge of Sophie Society which was my first challenge, This was great with Chris Rawlings and all other great people I can’t name all. I will try to join all future challenges from now on.
I recommend them to any Amazon seller. When your account is growing and you need more time to concentrate on other aspects of the business you could delegate part of the job (like starting with PPC) to them without thinking twice.
Although we’ve only been working with Sophie for a few months, we’re already seeing positive results. Kelly and Ignacia have been very professional, communication with them is easy, and they are very approachable. Every week they provide us with reports and consistently give us suggestions to keep improving.
Great working with both Ziad and Chris. They definitely know their stuff and have helped us grow a ton on Amazon. Will continue working with them for a long time!
I’m being assisted by Santino, who is taking my account to the next level. With his help, he covers many details and adjustments across my account, and he is always fully available and willing to help.
It’s clear that he has strong knowledge of PPC and Amazon. And whenever something goes beyond his area of expertise, he seeks support from his own team. Step by step, he is helping take my account to a new scale.
I’m grateful to Sophie for having professionals of this caliber on her team.
I congratulate Sophie for having professionals like Santino on her team. He is a true professional in every sense of the word, and it’s clear that he has extensive knowledge and provides strong support throughout each product launch and PPC management process.
Working with Julian on Amazon PPC for my business has been a standout experience. What separates him from other account managers is how he’s using AI to actively drive decisions — not just report on them. In one recent period, he identified an efficiency window that dropped spend 46% while growing profit 81% and hitting a 7.79x ROAS. He also built out a 62-query SQP harvest list ready to deploy on restock. The AI-driven approach means nothing falls through the cracks and the account is always moving forward. Highly recommend.
We absolutely LOVE Sophie Society. The lady working with us is so committed to the success of our brand that she really gives 110%. We could not be any happier!
Chris Rawlings and his Team are at the Top of the tier in this Industry and for Good reason. Chris is always bringing the cutting edge to everything he does and you trust him to grow your business !
I have worked with many Amazon marketing agencies and this one is top of the line. Many agencies call themselves “brand” managers but they are simply PPC managers. Sophie Society, on the other hand, professionally manages the brand presence and strictly adheres to the brand attributes and messaging like no other. They successfully integrate this into our marketing and advertising. Our account manager, Juana, has been phenomenal. Very attentive. responsive and clearly intelligent. The design manager, Nina, is incredible also – she has an eye for translating messaging into professional graphics. And the backend support team is clearly working diligently to support our marketing and advertising goals, with a strict adherence to strategy and profit in all that they do, especially PPC.
I have worked with many Amazon marketing agencies and this one is top of the line. Many agencies call themselves “brand” managers but they are simply PPC managers. Sophie Society, on the other hand, professionally manages the brand presence and strictly adheres to the brand attributes and messaging like no other. They successfully integrate this into our marketing and advertising. Our account manager, Juana, has been phenomenal. Very attentive. responsive and clearly intelligent. The design manager, Nina, is incredible also – she has an eye for translating messaging into professional graphics. And the backend support team is clearly working diligently to support our marketing and advertising goals, with a strict adherence to strategy and profit in all that they do, especially PPC.
We’ve been tremendously happy with our results from Sophie Society – we are getting good sales with low costs, and they have been creative and insighful with the content creation – we’ve worked with a handful of other agencies, and really appreciate the bang for the buck we are getting with our smart, knowledgeable team
